From the web page of the Choose Well campaign – please ensure your staff and volunteers, and people you work with, understand where to go for appropriate medical care, to ease winter pressures on the NHS.

The Choose Well campaign is designed to help people choose the best place to get treatment if they fall ill, freeing up emergency services to help those most in need.

Research has shown that a significant number of people still go to a hospital accident and emergency department when there are other services more convenient and suitable for their health needs.

If you become unwell or injured, make sure you choose the right NHS service.

It’s important that you help yourself and your local NHS by playing a part and taking greater control of your health.

By acting quickly before ailments set in, and accessing the right healthcare service first time, you can help keep yourself well and ensure that the local NHS makes the best use of its resources to treat those most in need.

You can also find out about a range of local services, which will help you receive the most appropriate treatment, close to your home.

Appropriate use of services

Please ensure that you request repeat prescriptions from your GP in plenty of time so that you do not run out of your essential medication. The Emergency Department, minor injury units and urgent care centres should not be used for this.

Doctors’ surgeries will be closed on public holidays, so anyone with a repeat prescription needs to make sure they collect enough medication to last them throughout the holiday period. And remember to take your prescribed medication with you if you are visiting family or friends.

Emergency services will, as always, be there for those who need them.

Choose Well NHS image - oiptions for care - self care, NHS 111, pharmacy, GP, minor injury unit, Emergency dept or 999

The local NHS produced two short films before the summer to help people understand which place will be the most appropriate source of care for them.

This one is about getting emergency medication from your pharmacist (for holidaymakers):

This explains why Minor Injury Units are better then A & E for sprains and minor injuries:

You can find out more about services, including opening and waiting times on