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Monthly heat map data

Citizens Advice Cornwall have kindly agreed to provide us with a regular document giving needs data from across Cornwall, drawn from their heat map. This shows the type of calls and enquiries that they are dealing with, and where from, tracked bi-weekly, so gives an excellent picture of what the current hot topics are, and where geographical hotspots are occurring.

Many thanks to Citizens Advice Cornwall for producing this precis for us.

Current data

Covering 2 weeks from 8 Feb 2021 to 21 Feb 2021. 146 people were provided with advice, on 1,199 issues.

Top 3 issuesBenefits & Tax credits311
Universal Credit171
Debt201
Top 3 parishesPenzance97
Camborne44
Newquay76
Top 3 wardsPenzance Central45
Penryn West22
Liskeard East / Mount Charles21
download the document for full data

Previous data

Covering 2 weeks from 25 Jan 2021 to 7 Feb 2021. 171 people were provided with advice, on 1,322 issues.

Top 3 issuesBenefits & Tax credits293
Universal Credit171
Debt268
Top 3 parishesPenzance81
Camborne79
Truro76
Top 3 wardsMount Hawke & Portreath50
Penzance Central41
Hayle South4343
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Covering 2 weeks from 3 Jan 2021 to 24 Jan 2021. Not comparable to the previous report. 175 people were provided with advice, on 1,291 issues.

Top 3 issuesBenefits & Tax credits320
Universal Credit175
Debt266
Top 3 parishesNewquay72
Penzance99
St Ives75
Top 3 wardsSt Ives West43
St Austell Gover38
St Ives West43
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A 6-week summary, due to the closure over Christmas, 30 Nov 2020 to 4 Jan 2021.

Top 3 issuesBenefits & Tax credits471
Universal Credit281
Debt417
Top 3 parishesNewquay135
Penzance176
Redruth127
Top 3 wardsRedruth North89
Penzance East60
Bodmin St Petrocs/
Camborne Trelowarren/Bugle
43 each
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Covering 2 weeks from 16 Nov 2020 to 29 Nov 2020.

Top 3 issuesBenefits & Tax credits286
Universal Credit136
Debt306
Top 3 parishesNewquay103
Penzance92
Truro80
Top 3 wardsFour Lanes44
Newquay Central38
Lanner and Stithians34
download the document for full data