Citizens Advice Cornwall have kindly agreed to provide us with a regular document giving needs data from across Cornwall, drawn from their heat map. This shows the type of calls and enquiries that they are dealing with, and where from, tracked bi-weekly, so gives an excellent picture of what the current hot topics are, and where geographical hotspots are occurring.
Many thanks to Citizens Advice Cornwall for producing this precis for us.
Covering 2 weeks from 8 Feb 2021 to 21 Feb 2021. 146 people were provided with advice, on 1,199 issues.
|Top 3 issues||Benefits & Tax credits||311|
|Top 3 parishes||Penzance||97|
|Top 3 wards||Penzance Central||45|
|Liskeard East / Mount Charles||21|
Covering 2 weeks from 25 Jan 2021 to 7 Feb 2021. 171 people were provided with advice, on 1,322 issues.
|Top 3 issues||Benefits & Tax credits||293|
|Top 3 parishes||Penzance||81|
|Top 3 wards||Mount Hawke & Portreath||50|
Covering 2 weeks from 3 Jan 2021 to 24 Jan 2021. Not comparable to the previous report. 175 people were provided with advice, on 1,291 issues.
|Top 3 issues||Benefits & Tax credits||320|
|Top 3 parishes||Newquay||72|
|Top 3 wards||St Ives West||43|
|St Austell Gover||38|
|St Ives West||43|
A 6-week summary, due to the closure over Christmas, 30 Nov 2020 to 4 Jan 2021.
|Top 3 issues||Benefits & Tax credits||471|
|Top 3 parishes||Newquay||135|
|Top 3 wards||Redruth North||89|
|Bodmin St Petrocs/|
Covering 2 weeks from 16 Nov 2020 to 29 Nov 2020.
|Top 3 issues||Benefits & Tax credits||286|
|Top 3 parishes||Newquay||103|
|Top 3 wards||Four Lanes||44|
|Lanner and Stithians||34|