Energy bills

Ofgem, the energy regulator, has given energy companies the go-ahead to collect unpaid energy bills, after a payment-holiday was introduced during the lockdown, according to the BBC.

Bailiffs are still banned from collecting other unpaid debts from people’s houses, until 24 August.

Ofgem has told the energy companies to take into account their customers’ ability to pay, and not pursue aggressive collection and enforcement action.

If you are struggling to pay your energy bills, see the Ofgem website for details of schemes to help.


Council Tax

Cornwall Council has put debt-collection for Council Tax arrears on hold until at least July, and are yet to make a decision on when they will resume chasing outstanding payments.  However, they assure us that they are very aware that many taxpayers will be experiencing difficulties in paying, and say they will endeavour to ensure they have sought all the help and advice available to help them with this, as well as being as flexible as they can with payments.