Community Development Officer for iSight Cornwall


 iSightCornwall is a 161 year old charity supporting everyone in Cornwall with sight loss, of all ages, to lead active and independent lives. We provide practical and emotional support, for those people living with long-term sight loss or those recently diagnosed.

We are seeking to appoint a Community Development Officer to help people with sight loss access a range of advice and support services. You will have an office base in Truro but spend much of your time out and about in the community, for example, visiting people in their own homes and community groups, and attending meetings.


Role summary

  • Demonstrate daily living aids and equipment to assist with new ways to carry out old skills such as cooking.
  • Provide information on specialist equipment such as talking clocks, modified kitchen appliances and adapted computers.
  • Provide information on magnifying aids and enhanced lighting, and guidance on how to make best use of any remaining vision.
  • Explain the full range of iSightCornwall services
  • Conduct home visits to people with sensory impairment and design and co-ordinate the implementation of person-centred support plans to promote self-confidence and independent living
  • Represent iSightCornwall at workshops, exhibitions and events to promote the Service both at the Centre and out in the community
  • Demonstrate assistive technology available through iSightCornwall to those visiting the Resource Centre in Truro and / or during visits to service users in their own homes and advise on its suitability
  • Arrange pop-up days in local community’s ensuring our services are locally based
  • Assist with the training and development of iSightCornwall volunteers in the development of our hospital information desks
  • Form effective working relationships with local and national charity workers, statutory workers and those working/volunteering for other agencies in the field of sensory impairment
  • Liaise with social services teams, as well as with ophthalmologists, orthoptists, optometrists and other professionals
  • Link with affiliated iSightCornwall activity clubs, ensuring volunteers and service users are always informed of what the charity is doing
  • Advocate with other agencies/organisations on behalf of service users when required
  • Discuss the pros and cons of registering as blind
  • Inform about leisure facilities, such as talking books and newspapers and social clubs, for people with visual impairments.
  • Provide emotional support – offering sympathy and encouragement.
  • Be an active member of the iSightCornwall team in terms of the approach adopted to service delivery and development
  • Record and process information on the charity’s Customer Relationship Management (CRM) system
  • Assist the Director of Operations to gather and process data to facilitate performance monitoring and evaluation of the service.
  • Operate in accordance with all iSightCornwall policies and procedures appertaining to this role
  • Any other tasks commensurate with this role and the needs of the Charity


Essential requirements

  • Full UK driving licence and use of own vehicle
  • Confident and personable
  • Self-motivated
  • The ability to be a team player
  • Excellent communications skills
  • The ability to work on multiple projects at one time
  • The ability to work under pressure and to deadlines
  • Good attention to detail and accuracy
  • Strong IT skills



  • Previous experience working with people with sight loss
  • A background in health care
  • Previous experience of working in the Third Sector



To request an application form please contact Katherine Bagshaw at or on 01872 261110.

CVs will not be accepted.

Please submit your application to us by 5pm on Tuesday 30 January 2018.