These are new services from Cornwall Council, aimed at helping people to link with their community and thrive in their home.

The services will start from 1 October, and have been designed based on the feedback received through the engagement activities. These services will help people with health and wellbeing needs to:

  • develop a sense of belonging
  • self-manage their health and wellbeing
  • develop skills to help with daily living

Social Inclusion – this service will help people to identify local support networks and activities and to make links in their local community. This will include linking people to volunteers that will offer wellbeing support to people in their own homes and to people leaving hospital. It will also include helping people to identify opportunities to get involved in volunteering and local projects.

Empowering Independence – these services will offer support to people either in their own home, or to people in short term supported accommodation. This will include but is not limited to supporting people with maintaining accommodation, managing domestic tasks, managing finances and budgeting, accessing employment, education and training, and attending health appointments.

Over the last two years Council staff have talked to lots of people about how they could make the services and support better and have completed the necessary process to be able to put the new contracts in place.

There will be changes to the type of support and services that people will be able to access. There will be some people accessing the current services and some staff members that will need to transition to the new services. There will also be some changes to the properties that will be available for short term supported accommodation.

The Council is working with the service providers and other partners to make sure that everyone has access to appropriate support and accommodation to meet their individual needs. Please make sure you speak to a member of staff if you have any concerns who will be able to discuss your personal situation with you and what this may mean for you.

Advice will be published soon on how to refer to the new services.

Please find information below about which organisations will be delivering the new services.

Service Area Service Provider
Social Inclusion Service
Information, advice and help to make links in the community.
Countywide Cornwall Rural Community Charity (CRCC)
Empowering Independence Service  for people with physical health needs and/or disabilities.
Community outreach support (for people in their own homes).
Countywide Home Group
Empowering Independence Services for people with complex and/or mental health needs
Community outreach support (for people in their own homes) and supported accommodation (for people who need short term accommodation as well as support).
Area 1 – West
(Penzance / Hayle)
Home Group
Area 2 – West to Mid
(Camborne / Redruth)
Coastline Housing
Area 3 – Mid
(Truro / Falmouth)
Area 4 – Mid to East
(St Austell / Newquay)
Area 5 – East and North
(Liskeard / Launceston / Bude / Bodmin )
Home Group


Thank you for your patience during this time. If we all work together, we will be able to improve the pathway of help and support for people in Cornwall.

For more information please go to:

Leaflets to download with this information:

Social Inclusion Empowering Independence Services – info for service us…
Social Inclusion & Empowering Independence Services – info for stakehold…