Communications toolkit for charities

The National Council for Voluntary Organisations has published a free toolkit on communications, for charities.

Entitled ‘Telling a better story about charities‘ the guide aims to equip charities to deal with media matters, as well as general advice on how to present the organisation.

The guide includes advice on how to answer questions such as “why do charities have volunteers at the same time as paying big salaries to staff?” and “why do charities hound people for money, particularly vulnerable groups like the elderly?”

To download the guide, or read it online, see the NCVO website.