Citizens Advice Cornwall have kindly agreed to provide us with a monthly document giving needs data from across Cornwall, drawn from their heat map. This shows the type of calls and enquiries that they are dealing with, and where from, tracked bi-weekly, so gives an excellent picture of what the current hot topics are, and where geographical hotspots are occurring.
Many thanks to Citizens Advice Cornwall for producing this precis for us.
A 6-week summary, due to the closure over Christmas.
| Top 3 issues | Benefits & Tax credits | 471 |
| Universal Credit | 281 | |
| Debt | 417 | |
| Top 3 parishes | Newquay | 135 |
| Penzance | 176 | |
| Redruth | 127 | |
| Top 3 wards | Redruth North | 89 |
| Penzance East | 60 | |
| Bodmin St Petrocs/ Camborne Trelowarren/Bugle | 43 each |
| Top 3 issues | Benefits & Tax credits | 286 |
| Universal Credit | 136 | |
| Debt | 306 | |
| Top 3 parishes | Newquay | 103 |
| Penzance | 92 | |
| Truro | 80 | |
| Top 3 wards | Four Lanes | 44 |
| Newquay Central | 38 | |
| Lanner and Stithians | 34 |