Free energy awareness training is being offered for frontline workers and volunteers, as well as pop-up energy advice points at events, by Community Energy Plus.

This Truro-based charity provides advice and practical help for householders in Cornwall to enjoy warmer, healthier homes, and is seeking to encourage staff and volunteers int he care sector to become more aware of energy-related issues, in order to refer their clients to the charity for further support.

These training and client advice sessions are available up until mid-March 2018, for a minimum of 8 attendees per course, and spaces can be booked via email: or phone: 0800 954 1956.

The training sessions cover what support is available for clients who struggle to stay warm in the winter or need help with paying for their heating bills. The sessions typically last up to an hour and include information on the following:

  • Tips to save energy and reduce condensation and mould
  • Grants for heating and insulation improvements
  • Understanding energy bills, different payment methods, switching energy tariffs
  • Dealing with fuel debt
  • Accessing the Warm Home Discount Scheme
  • An overview of Community Energy Plus and the Winter Wellbeing Programme – accessing help from a network of partners in Cornwall and practical help from the programme’s emergency fund


Energy Advice point

Community Energy Plus can also provide an energy advisor to deliver one-to-one advice sessions to help householders take control of their energy bills, if you are hosting an open-event for the public to attend.  They set up interactive low energy lighting and energy monitor demonstration rig, which provides a conversation opener, to help people understand how they can save electricity, and also supply free energy monitors (worth approx. £30) as well as explaining how to use the monitor to reduce energy consumption.

In addition to providing advice on the easy ways to save energy in the home, the advisor can talk about the value of switching tariffs, to ensure that clients aren’t spending more on their energy than they need to. CEP encourage people to bring their energy bills with them to drop-in events so that they can provide bespoke advice on whether clients could benefit from tariff switching or fuel debt relief, and provide practical support and ongoing assistance where required.

Through one-to-one conversations with householders, energy advisors provide information about grants and projects which could help clients to enjoy warmer, healthier homes.