What is Cornwall Council like to work with?

That’s the question from Cornwall Council, which wants to find out how they and partners can work better together.

Here is the message from the Council and you can complete the survey by following this link:

Last year, we ran a pilot stakeholder survey so that we could start to understand what it was like to work in partnership with us in making improvements for the people and places of Cornwall.

The outcome from the pilot survey told us that our stakeholders feel that they have strong relationships with us and recognise our professionalism and commitment, and that delivery partners across Cornwall are working towards shared objectives for Cornwall. However, they also told us that we need to improve how we communicate and engage with them, involve them at an early stage in our planning and decision-making processes, follow up with them on the actions being taken as a result of our engagement activities, and be clear and honest in our dialogue with them. For more information about what was said and a copy of last year’s report, please contact stakeholdersurvey@cornwall.gov.uk.

We have taken on board your comments and have reviewed how we engage and communicate with you. As a result, we are changing the way that we work and have increased the resources that we need to meet demand, including creating my role, and appointing a head of engagement and communications within my service. As such, we intend to provide more opportunities over the course of the next few months for you to shape our proposals and we will be listening to what our partners, residents and businesses tell us to help make sure our plans reflect the needs of Cornwall now and in the future.

To ensure that we have a rich understanding of what you think of us, how you work with us, and where we need to improve, it is our intention to undertake this survey on an annual basis. The outcomes from this survey will be analysed together with our residents and employees surveys to provide us with a broad picture of what our stakeholders, residents and employees think of us.

We are very keen to hear what you have to say, so could you please take 10 – 15 minutes to complete this survey which will be open until Friday, 1st September. If you would like a paper copy, please contact us at stakeholdersurvey@cornwall.gov.uk.